How wallet and account data works
We collect details needed to create and protect your account, such as contact details, verification responses, login events and device signals. When you use DANA, OVO, GoPay or QRIS, we keep the transaction reference, amount status and related account link so we can match a receipt
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with the correct wallet request. Bank transfer and virtual account records may include a bank reference from BCA, BRI, Mandiri or BNI. We use these records to confirm activity, investigate failed status changes and protect the account from unauthorised access. We do not ask for a
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wallet PIN through ordinary account messages. Access and eligibility depend on local law, and we may retain records for the period needed for security, dispute handling or a lawful request. You can ask us which data is held and request a correction through the account support
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route.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.